To Leverage, "INCHES Advantage" along with Design Thinking and Cognitive Capabilities to power Transformative Solutions for Insurance Domain to enable key market differentiators for our Customers.
To focus on Business Processes and key Operational Metrices along with active Customer Engagement to drive Service Excellence. To consistently review and enhance Operations Methodology, technology ecosystem, human capital management & skill upgrade program to exceed customer experience benchmarks. To build and operationalize COE for Underwriting, Risk Management & Technology Solutions for Sustainability.
Circa 2000 – Insurance industry in India was privatized. The same year
INCHES was launched with the knowledge and belief that since a large percentage of decisions in insurance are based on medical insights - be it underwriting or claims, overseas partners entering India would need to refine the processes to suit the Indian scenario. It was further realized that most of insurance professionals managing underwriting and claims are either non-medicos or non-practicing doctors.
INCHES envisioned to fill this technical gap and today we have an extensive team of medicos (generalists, specialists and super specialists), legal and forensic professionals; a robust IT and analytic department and a team to handle motor third party claims.
With increasing frauds, abuse and internal leakages INCHES fulfils the requirement of in-depth scrutiny of the documents and regularizing processes. Every document is scrutinized closely by the medical and legal team to ensure risk management at policy issuance and prevent non-disclosures; claim management at pay out stage; medico-legal opinions and